Account FAQ
What is a CNAME?
The official definition of a CNAME is Canonical Name. A CNAME is a record that is used in the Domain Name System (DNS) to create an alias from one domain name to another domain name. In the email industry, CNAME records can be used to customize ...
Can I use my own domain for click tracking and hosted content?
Yes, you can set up CNAMEs to brand URLs that your email subscribers may see. Configure up to 4 to brand URLs: Link tracking, Assets, Landing Pages, and Forms Example You may have noticed that when you view the online version of a sent email, or ...
What is reply filtering?
"Reply filtering" is a service that can be setup for your account that collects replies to your emails. Reply filtering is used to keep automated responses from being sent back to a real email address, like out-of-office replies. Additionally, reply ...
First time login process
This article outlines what to expect when you login for the first time. In short, you will need to complete three steps: create a password, setup multi-factor authentication to secure your credentials, and accept our terms of service. Continue ...
What System and Browser requirements are necessary to run the Delivra applicaton?
Supported Browsers Chrome, Edge, Firefox and Safari browsers are supported for use with Delivra's user interface. Note that the Internet Explorer browser (any version) is not supported. General browser settings All browsers must have cookies, ...