Account How-Tos
How do I update multi-factor authentication to use a new device/app?
You got a new phone, or you need to use a new authenticator app for login purposes. No problem! You can easily remove the existing MFA connection on your user profile and replace it with a new one, following the steps outlined in this article. Notes ...
How do I create a homepage notification in my accounts?
The ability to create homepage notifications is available to users that are set with Customer administrator access in the Delivra system. If you are a Customer administrator, you can create and edit homepage notifications to display in your Delivra ...
How do I add a favicon to brand my Delivra assets?
Follow these steps to easily brand your hosted assets with a favicon image. What is a favicon? A favicon is a graphic image (icon) associated with a particular brand that is applied to a web page or web site. Delivra offers favicon branding which ...
How do I set up custom tracking domains for my account? (CNAMEs)
Improve subscriber trust and deliverability by customizing the domain used to track your email activity and content. Create up to four customizations to support forms, landing pages, click tracking and assets (online version and media files). Walk ...
How do I change the format of imported dates?
The CSV import process can recognize dates in two date formats: mm/dd/yyyy & dd/mm/yyyy. To manage the date format for imports for your account(s) follow the instruction below. How-To Click on Settings icon in your account and select Account ...
How do I add a footer to my account?
This article outlines the steps needed to create a footer in your account to be used in outgoing email campaigns. A footer is used to identify the sender of an email and includes the sender's physical address and an option to unsubscribe. You can ...
How do I update my account settings?
In this article you will find recommended account settings found in Settings > Account Management > General Account Settings: Setup Company Information Basic Info tab Locate "Company Information" (right column). Use the drop-down menus to make ...