Testing campaigns

Testing campaigns

Testing is an important part of the campaign process because it allows you to see what you built before you send it out.
We collected the most commonly asked questions here about campaign testing. If you don't find the answer you're looking for, contact Support by emailing support@delivra.com. 

Testing merged information

There are two ways to easily test your merge tags once your campaign is ready for testing: 

Preview Step - If you are not using dynamic content, you can simply use any email address from your segment to test merge tags in your subject line and email content on the Preview tab as seen in the images below.

Send a test campaign - When you use merge tags in an email and you send yourself a test of the campaign, it will pull a random contacts' demographic value set from the segment assigned to the campaign.  In many cases, you may prefer to test actual data, and not a random contact.  

  1. Update your contact record to include values for the fields being merged.
  2. Create a segment of your email address. (Clause: Text > Email = your address).
  3. Send a test of the campaign to that segment.
  4. Verify the data is accurate.

Why does my test email show someone else as the recipient?

You received a test email that shows someone else's information in the "To" field as well as the "This email was sent to" part of the footer.  Why doesn't it display your email address? When testing emails from your account, the system will merge in a random contact from the segment assigned to the email campaign.  It is common to see that the email in the To field and in the footer are not your email address.  This occurs to accommodate for any merged information validation being used in the email campaign.  

What details are saved for tests sent for campaigns or email templates?

We save logs for all messages being sent from the system, whether those pertain to customer campaigns, system reports, and more. To find details about the tests you have sent for a campaign or an email template, see the steps below.

Analytics

Many of our campaign reports will allow you to configure your view to view tests only. When using the "Report Options" button, determine to view test mailings only, or to include tests in the view (in addition to other types of mailings).

a. In the "mailings to include" drop-down, select "test mailings".

Test1.png

OR

b. Under the mailings to include menu, check the box to "include test messages" in your results.

test2.png


Email Templates

If you are using our Team Collaboration tool for testing, your email templates will have a log of test history for the template file. To find it, navigate to your Assets dashboard. Locate the template and open it. Click open "Team Collaboration" seen on the right:

tc1.png


Campaigns

In the Test step of your draft or scheduled campaign, you can see the test log details as well. Find the "View Test Send History" section for details.

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