Do expired status contacts show up in import reporting?
No, contacts in the expired status in your account will not be included in the error report for an imported CSV file like held and unsubscribed contacts do.
Resources
For more information on import error imports and import troubleshooting, please see these related help articles.
Related Articles
Import your contact lists
Preparing your file Before we cover the process, let's talk about file preparation. The following are a few tips for a smooth import experience. Utilize a spreadsheet application to easily view and edit your data file. Organize each point of data ...
How do I import a list of unsubscribed contacts to my account?
If you have previously used an email service provider like Delivra, we recommend that you migrate any email subscribers that opted-out of campaigns you sent through that system. This way, you're ensuring that you don't all of a sudden start emailing ...
Changing the Status of Contacts
Sometimes, contacts need to be resubscribed due to an accidental unsubscribe or removed due to lack of engagement. In Delivra, you can change the status of contacts either manually or in bulk via an import: Manually Changing Contact Status You can ...
Adding Contacts in Bulk (Importing)
Importing a CSV file of your contacts' data is the quickest way to get your contacts into Delivra. The steps below will guide you through the process The option to import contacts is found on the All Contacts dashboard: Click on the Contacts icon on ...
Reviewing Past Imports (Import History)
Sometimes you may need to revisit previous imports, whether completed via FTP or CSV, to review your data updates or troubleshoot any issues. Delivra offers an Import History feature that provides a detailed summary of each upload Import History ...