Does the URL of an image change when using CNAMEs?

Does the URL of an image change when using CNAMEs?

The URL to the hosted image in your Delivra account technically remains editor.ne16.com. When CNAMEs are in place, the image URL will be masked in an external email with the domain specified for your account, meaning that the CNAME acts as a domain alias for editor.ne16.com.

When working inside the email editor, an administrator will see the hosted image URL as editor.ne16.com. However the image URL will be rewritten when the campaign is sent to reflect the CNAME configuration.

Learn more about CNAMEs here.

    • Related Articles

    • Changing the Email Addresses for Contacts

      Delivra uses the email address as the primary identifier of your contacts. This means that importing a new email address will cause a new contact to be created, but what if you need to update an existing contact (or multiple contacts) with a new ...
    • How do I prevent trailing zeroes in my merge tag for data with decimals?

      When you are merging numerical data into a campaign, you may sometimes notice one or more zeroes after a decimal place. For example, your merge tag using the decimal field type is supposed to read as "3.9" but it is being displayed as "3.90" on your ...
    • How do I import a list of unsubscribed contacts to my account?

      If you have previously used an email service provider like Delivra, we recommend that you migrate any email subscribers that opted-out of campaigns you sent through that system. This way, you're ensuring that you don't all of a sudden start emailing ...
    • How do I use an image from Unsplash in my email design?

      Unsplash is a website dedicated to hosting stock photography. Unsplash claims over 265,000 contributing photographers and offers over 3 million high-resolution photos. Delivra has integrated Unsplash's image library directly into our drag-and-drop ...
    • Examples of Using One-to-Many Tables in Segments

      In this article you will find examples of how-to build complex segments using one-to-many data tables. If you need help or have additional questions about building segments in your account you can email our Support team. Question: How do I get ...