Form Triggers define the conditions under which a form will appear to a visitor on your website. They offer flexible options to control the timing and visibility of your forms, helping you deliver the right message at the right time.
Form Triggers are configured in the Finalize step of the Form Builder workflow. Setting them up is straightforward: simply click the checkboxes next to the trigger options you want to apply. You can select one trigger or multiple triggers to tailor the behavior to your needs. Each option behaves independently of each other, meaning that if multiple are selected then any trigger can be met to display the form.
Webpage Launch
Display the form as soon as the web page has finished loading.
50% Scroll
Display the form once the visitor has scrolled halfway (50%) down the page.
Click from Email
Display the form only when the visitor arrives on your webpage by clicking a link from a Delivra email.
Elapsed Time is X Seconds
Set a delay before the form appears based on how many seconds the visitor has been on the page.
Number of Visits is X
Show the form only when the visitor has reached a specific number of visits to your site.
Inactive for X Seconds
Display the form after a period of inactivity, measured in seconds.
You can also control how often a visitor should see the form:
Once every visit
The form will display each time the visitor returns to the site.
Only once ever
The form will display a single time, even if the visitor comes back later.
Additionally, you have the option to display a dismissed form again after a specified number of days. If enabled, visitors who previously dismissed the form will see it again once the set time has passed.
Choose triggers thoughtfully: Balance user experience with conversion goals. For example, avoid showing forms too early if your visitors haven't had a chance to engage with your content.
Combine triggers strategically: Using triggers like “Elapsed Time" or "50% Scroll” ensures that only engaged users see the form.
Test different timing options: Small adjustments, like adding a few more seconds to the elapsed time, can make forms feel less intrusive.
Respect dismissal settings: Giving visitors time before the form reappears after dismissal helps avoid frustration and builds goodwill.
Reliance on cookies: Some trigger settings, particularly "Number of visits" and "Display after dismissal," depend on cookies stored in the visitor’s browser. If cookies are blocked or cleared, behavior may vary.
One trigger does not cancel another: If multiple triggers are enabled, the form will appear when any single trigger condition is met.
Newsletter Signups: Display a signup form after 50% scroll or 30 seconds of activity.
Event Promotions: Show a registration form immediately on webpage launch for traffic from a specific campaign email.
Cart Abandonment Prevention: Trigger a discount offer form after inactivity for 60 seconds on a checkout page.
If you have any questions about setting up Form Triggers, please reach out to our Support team by emailing support@delivra.com. We’re happy to help!