Getting Started with the Mobile Experience

Getting Started with the Mobile Experience

The Delivra Mobile Experience makes it easy to stay connected to your email marketing efforts when you're away from your desk. Rather than requiring you to install a traditional mobile application, Delivra automatically presents a mobile-optimized interface whenever you log in from a supported mobile device. This streamlined experience gives you quick access to your campaigns, recent performance metrics, and notifications, allowing you to keep an eye on your marketing activity wherever your day takes you.

Whether you're traveling to a conference, checking campaign performance between meetings, or simply away from your computer, the Mobile Experience gives you the ability to perform essential campaign tasks without needing the full desktop interface. While it is not intended to replace the desktop experience for creating and designing campaigns, it provides the tools you need to confidently monitor, send, and manage your Regular email campaigns from your phone.




Accessing the Mobile Experience

Getting started is simple. From your mobile device, open your preferred web browser and navigate to app.delivra.net. Sign in using your existing Delivra username and password. If Delivra detects that you're using a supported mobile device, it will automatically load the Mobile Experience.

The Mobile Experience is available to all Delivra users with valid login credentials, so there are no additional permissions or installations required to begin using it.

The first time you access Delivra on your mobile device, you'll also be prompted to save the Mobile Experience to your Home Screen. Doing so provides quick, one-tap access and gives the experience the familiar feel of a native mobile application.

Saving the Mobile Experience to Your Home Screen

Although the Mobile Experience runs in your browser, saving it to your device's Home Screen makes it much faster to access. Instead of opening your browser and navigating to Delivra each time, you'll simply tap the Delivra icon from your Home Screen.

On iPhone (Safari)

If you're using Safari on an iPhone:

  1. Open app.delivra.net and log in.
  2. Tap the Share button.
  3. Select Add to Home Screen.
  4. Tap Add to confirm.

A Delivra icon will be added to your Home Screen, allowing you to launch the Mobile Experience with a single tap.

On Android (Chrome)

If you're using Google Chrome on an Android device:

  1. Open app.delivra.net and sign in.
  2. Open the browser menu.
  3. Select Add to Home screen or Install app, depending on your device.
  4. Confirm the installation.

Once complete, you'll have a Delivra shortcut on your Home Screen that opens directly into the Mobile Experience.

The Mobile Experience is designed to provide quick access to the information you're most likely to need while you're away from your desktop. The navigation bar at the bottom of the screen keeps the primary areas of the application within easy reach.

The Home screen serves as your dashboard. Here you'll find a summary of your account's recent activity, including your Recent Sends, average Open Rate, and average Click Rate based on your last 20 Regular campaign sends. You'll also see a list of those recent campaigns, making it easy to jump directly into the reporting for any send with a single tap.

The Campaigns section is where you'll spend most of your time if you're actively managing email sends. From here, you can review campaigns that are Ready to Send, view campaigns that have been scheduled for future delivery, and examine recently sent campaigns. Depending on the campaign's status, you can also send a campaign immediately, schedule it for a later date and time, or pause a campaign that is actively sending.

The Alerts section keeps you informed about important campaign activity. At launch, the Mobile Experience displays notifications when a campaign has been sent successfully, with additional notification types planned for future updates. Unread alerts are clearly identified so you can quickly see what's new.

Finally, the Account section provides access to your account information and the settings available within the Mobile Experience.

What You Can Do in the Mobile Experience

The Mobile Experience focuses on the tasks that are most valuable when you're away from your computer. You can monitor recent campaign performance, review reporting, send campaigns that have already been tested, schedule campaigns for future delivery, and pause campaigns that are actively sending if circumstances require immediate action.

When viewing sent campaigns, you'll have access to key reporting metrics, including delivered messages, opens, clicks, unsubscribes, bounces, and a 24-hour Opens versus Clicks chart. This allows you to quickly gauge campaign performance without needing to log into the desktop application.

You can also search for Regular campaigns, making it easy to locate a specific send even if your account contains a large number of campaigns.

Current Limitations

The Mobile Experience is designed to complement the desktop application, not replace it. There are a few important limitations to keep in mind.

At this time, only Regular campaigns are available within the Mobile Experience. Other campaign types continue to be managed through the desktop application.

Additionally, campaigns must first be completed and tested in the desktop experience before they appear in the Ready to Send list. This helps ensure that campaigns are fully prepared before they're sent from a mobile device.

Campaign reporting and notifications also refresh manually. If you're monitoring campaign performance or waiting for a notification, simply refresh the page to retrieve the latest information.

Best Practices

The Mobile Experience works best as a companion to the full desktop application. Consider building, editing, and thoroughly testing your campaigns from your desktop, then use your mobile device to monitor results or complete the final sending process when you're away from your office.

If you frequently access Delivra from your phone, saving the Mobile Experience to your Home Screen can make it feel much more like a dedicated mobile app while providing quicker access throughout the day.

When reviewing campaign performance, remember to refresh the page periodically so you're viewing the most current reporting data.

Practical Use Cases

The Mobile Experience is especially helpful in situations where you need to stay connected but don't have immediate access to your computer. For example, a marketer traveling to a trade show can send a campaign after receiving final approval from their team, then monitor opens and clicks throughout the event. Likewise, someone leaving the office for the day can quickly check campaign performance from their phone or pause an active send if an unexpected issue arises.

It's also a convenient way for busy marketers to keep tabs on campaign activity throughout the day without interrupting meetings or needing to open a laptop. Sometimes it's the little things that help your day take flight.

  • Managing Campaigns in the Mobile Experience
  • Using Alerts in the Mobile Experience

If you have any questions about the Mobile Experience, please contact our Support team by emailing support@delivra.com.


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