How do I find a contact in my account?
DESCRIPTION:
Contact details are located in the Contacts dashboard. There are two search options - keyword search and Find Contacts search.
HOW-TO:
Use keyword search-
- Go to Contacts dashboard
- Enter a full or partial email address or name value in the search bar
- Hit the "Enter" key on your keyboard
Related Articles
Auditing Changes to Contact
The Contact Audit Log is a helpful tool for administrators to track changes made to individual contact records. Whether updates come from internal teams or integrated systems, the audit log provides visibility into when and how a contact’s data was ...Import your contact lists
Preparing your file Before we cover the process, let's talk about file preparation. The following are a few tips for a smooth import experience. Utilize a spreadsheet application to easily view and edit your data file. Organize each point of data ...The SMS Contact Record
This article covers how to find the contact's profile record and how to make manual changes to your contacts. What is the Contact Profile Your contacts' Profiles are located in the Contacts dashboard and accessed by clicking the 'Edit' button that ...Hiding Standard Contact Fields
Sometimes, less is more when managing contact data. Delivra allows administrators to hide demographic fields that aren't currently in use. This helps streamline your account by preventing unused fields from being accidentally included in segments, ...Understanding Held Contact Status
In Delivra, maintaining a healthy sender reputation is critical to ensuring your emails reach the inbox. One key way the platform supports this is through the automatic handling of contacts in "Held" status. This article explains what "Held" status ...