Importing Data to a Custom Table

Importing Data to a Custom Table

When it comes to populating data to custom tables, you have options. Most often custom tables are populated via manual CSV imports, through an integration with another application, or via API. In this article we will cover the steps to import a CSV file to a custom table.

How-To

1. Navigate to the Contacts dashboard of your account.

2. Click the "Import Data" button found in the top right of the page.

import1.png

3. Click the "Select" button to upload a CSV file from computer. Double left-click on the located file on your computer to choose it.

import2.png

4. Click the "Next" button found in the top right of the page.

import3.png

5. Match each row from the left column to an appropriate field from the right column.
Notes: 1) The rows seen in the left column are the column headers from the uploaded CSV file. 2) Custom table fields will be located at the bottom of the menu. 3) Know your setup. It's possible that some fields in your CSV map to standard table fields and others map to custom table fields.

import4.png

6. Click the "Next" button.

7. In the last step you will define a few settings for processing the CSV file. These include:

  • Import Action: Most often left as the default "Import quietly as regular contacts". This means that no external notification will be sent when emails are imported like a welcome or a confirmation. If you have these types of campaigns configured in your account, you may change the Import Action.
  • Report Held and Unsubscribed Addresses: Leave checked to receive details about any imported contacts that already exist in your account in the held or unsubscribed status.
  • Create new category: Check the box to "Create a new category" if needed. This will create a group of the emails being imported now for use in a campaign later.
  • Assign categories: Check box(es) to import new contacts into any existing categories in the account.

8. Click the "Import" button.

 

Notes

1. Manual imports are not always available for every custom table. Typically integrations with other applications or the use of our standard commerce and meeting tables will not allow for manual import of data. 

 

    • Related Articles

    • What does this error, "The following custom tables used in content must also be used in each segment:" mean?

      If you're merging data from a custom table into your email or subject line, you may have seen this error when setting up a campaign: Broken image What does it mean? The error means that a custom table is in-use in the campaign but the segment ...
    • How do I prevent trailing zeroes in my merge tag for data with decimals?

      When you are merging numerical data into a campaign, you may sometimes notice one or more zeroes after a decimal place. For example, your merge tag using the decimal field type is supposed to read as "3.9" but it is being displayed as "3.90" on your ...
    • Adding Contacts in Bulk (Importing)

      Importing a CSV file of your contacts' data is the quickest way to get your contacts into Delivra. The steps below will guide you through the process The option to import contacts is found on the All Contacts dashboard: Click on the Contacts icon on ...
    • Can Custom Table records be deleted?

      Currently, there is no way for Administrators to delete Custom Table records within the UI. Instead, we recommend that records be overwritten with additional data via an import or an automation step. Please Note: It is possible to have Custom Table ...
    • How do I set a default value for a field in my custom table?

      When using merge tags in campaigns, it is important to consider the possibility that not all recipients may have a value stored in the field being merged. You can set default values for fields to account for the lack of data. Follow the steps below ...