We've compiled frequently asked question about our InboxFlows account here for quick reference.

What is InboxFlows?

InboxFlows is a free app, powered by Delivra, that provides clutter-free email design market research. With an InboxFlows account, you can can access tens-of-thousands of email design ideas and trends from over 350 international brands. We made it simple for customers to collect content design inspiration from brands they admire or brands in their industry, without overwhelming their own email inboxes with newsletter subscriptions.

How does InboxFlows work?

InboxFlows is a web app, separate from Delivra, that has been curating email content for years. The application is designed to pull automated snapshots of brand emails received to a unique email address and stores them in a public content library.

Further, you can create a personal inbox in your InboxFlows account to collect designs privately. Those subscriptions will be added to your InboxFlows account to view when you are ready.

Visit this online resource to learn more about InboxFlows and how to create an account.

Who should use InboxFlows?

Anyone! Truly, marketers at all experience levels can take advantage of the InboxFlows website, including:

• Marketers with no email marketing or email design experience.
• Marketers who do not have an in-house design team.
• Marketers that are looking to refresh their current email designs.
• Marketers that are curious about what their competitors send.
• Marketers that want to send more emails and are looking for examples from others in their industry.
• Marketers looking for inspiration on what to send and when to send it.

Need help getting started? Contact our Client Success team.

What does InboxFlows offer to marketers?

InboxFlows can be used as lightly or as heavily as you choose. Delivra customers can benefit from using the InboxFlows app by:

1. Creating an account to explore a general library on-demand which includes the ability to search for specific brands or filter content based on campaign or subscriber type and product type.
   
   
2. Collect content of your own in personal inboxes. Customers can setup an unlimited number of personal inboxes– allowing you to save your favorite email designs to:
   • review & implement later,
   • compare similar email types from multiple brands, and/or
   • monitor competitors with a round-up of their sent emails.
     
     
3. InboxFlows has a built-in collaboration feature so that users can share saved content with their teams for review & discussion.

Need help getting started? Contact our Client Success team.

How do I create an InboxFlows account?

You can create an InboxFlows account in 3 simple steps:

1. Visit https://inboxflows.com/
2. Click on the “Sign up” link, top-right of page.
3. Complete the sign up form by providing your first name, email address, password, and accept the terms of service and privacy policy.

That's it - you're in! We recommend these next steps:

1. Explore the content library

With your free InboxFlows account you can browse tens-of-thousands of emails from 350+ brands organized into categories like products, campaign or subscriber types, and brands.

You can filter content using categories (subscriber, product, brand) in the left navigation of your InboxFlows account or use the search option to find specific categories & brands.

2. Create an Inbox

In addition to the content access you gain by simply creating an InboxFlows account, you can also start curating content from specific brands that inspire you. To do this, you'll create what is called an Inbox. 

Once an inbox is created, you will set up what is called Custom Sources within the inbox. Each custom source generates a unique email address that can be used to subscribe to email lists, product updates, promotions, etc. from the brands you're interested in watching.

3. Checkout our online learning material

Visit this online resource to learn more about InboxFlows and how to start building out your personal account.

How do I create an inbox in InboxFlows?

In addition to the public content access you gain by simply creating an InboxFlows account, you can also start collecting content from specific brands that inspire you. To do this, you'll create what is called an Inbox in the InboxFlows.com dashboard.

You can set up an unlimited number of personal inboxes, allowing you to save your favorite email design samples to:

• Review & implement into your own email templates later.
• Compare similar email types from multiple brands, and/or
• Monitor competitors with a round-up of their sent emails in an easy-to-access place.

InboxFlows also has a built-in collaboration feature for personal inboxes so that you can share saved content with your team for review & discussion.

Follow these steps to create an inbox:

1. Login to https://inboxflows.com/ account.
2. Click the “New Inbox” button, top-left.
3. Name the inbox (ex. Competitors)
4. Add Source #1 (ex. Mailchimp)
5. Copy email address generated & use it to subscribe to email newsletters.
6. Repeat source steps for all desired brands to be collected in that inbox.

What is an inbox (seen in my InboxFlows account)?

In addition to the public content access you gain by simply creating an InboxFlows account, you can also start collecting content from specific brands that inspire you. To do this, you'll create what is called an Inbox in the InboxFlows.com dashboard.

You can set up an unlimited number of personal inboxes, allowing you to save your favorite email design samples to:

1. Review & implement into your own email templates later.
2. Compare similar email types from multiple brands, and/or 
3. Monitor competitors with a round-up of their sent emails in an easy-to-access place.

InboxFlows also has a built-in collaboration feature for personal inboxes so that you can share saved content with your team for review & discussion.

How do inboxes work?

When you create a personal inbox, InboxFlows will generate a unique email address that can be used to subscribe to email lists. Those designs will be added to your InboxFlows account.

Tips

1. We recommend that you create multiple inboxes to stay organized, and dedicate each inbox to a specific brand, industry, type of email, etc. 
   
   
2. Think of an inbox as a folder and custom sources as sub-folders within the inbox. For example, create an inbox titled "industry newsletters". Within the inbox, set up multiple custom sources identifying specific brands separately.
   
   
3. InboxFlows works based on uniquely configured email addresses that are used to subscribe to emails. So ideally the company has a public email subscribe form. If email signup is hidden behind having to create an account, or request a quote, it’s probably not going to be a great fit.

Can I share my InboxFlows account with my team?

Yes!

InboxFlows users can invite teammates to their personal accounts to share collected content. Inviting your coworkers will help your team collaborate & plan potential changes to email templates in Delivra. Follow these steps to add your team:

1. Login to your InboxFlows.com account.
2. Open a personal inbox. Inboxes are seen in the top-left corner of the dashboard:
   
   
   
3. Once an inbox is open, click on +People icon:
   
   
   
4. Enter the email address to add then click the “Invite” button:
   

Accepting an Invite

Invitees will receive an email notification containing a link. They must click the link and complete a 1-step process to create a login. Upon completion, they will be granted access to your account & personal inboxes.

If an invitee already has an InboxFlows account, they cannot accept your invitation using the same email address.

Can I suggest brands to be added to the general InboxFlows library?

Yes! We're all ears if you have suggestions.

To submit a suggestion, please email marketing@delivra.com, include the brand name and a link to the subscribe form page. We'll do the rest!

Note: Brands being submitted for suggestion should have a public email subscribe form. If email sign up is hidden behind creating an account or requesting a quote, it's not likely a good fit for InboxFlows.

Can I take content from InboxFlows & use it in Delivra?

No, not directly.

In most cases, you can’t use the HTML in Delivra. The code can be messy and cause rendering problems, it's incompatible with our drag-and-drop email designer, and image sourcing is inconsistent. Not to mention, copying another brand's code could open up trademark & copyright issues.

We do not recommend attempting to use HTML code from your InboxFlows account in Delivra templates or campaigns.

Please note that if you pull HTML from InboxFlows and upload it into Delivra:

1. Support & Design time to fix any issues will be billable.
2. You will not have access to our drag-and-drop editor to edit the design.

How do I subscribe to Delivra's The Inbox newsletter?

In this unmissable email made for email marketers, we analyze everything from the content and design to the timed strategy of big brand emails so you know how to build your next campaign for better results.

Subscribe now through one of these options:

1. Go to https://inboxflows.com/subscribe/
2. Open an email you recently received from Delivra. In the footer of that message, click the "Manage Preferences" link. Check the box for "The Inbox Newsletter". Click "Save".