The Recent Activity report provides a chronological view of contact engagement across your automations. This report is especially useful when investigating individual contact behavior, validating automation activity, or troubleshooting workflow issues.
How the Recent Activity Report Works
The report displays a timestamped log of engagement events occurring within your automations.
For each activity record, you can view:
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The contact involved
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The most recent action taken
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The automation associated with the activity
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The campaign associated with the activity
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The date and time the activity occurred
Examples of tracked actions include:
This information helps provide visibility into how contacts are progressing through automated programs.
Best Practices and Tips
Use for Troubleshooting: When investigating questions about contact activity, the report can provide quick confirmation of recent engagement events.
Verify Automation Progression: Review activity records to confirm contacts are moving through automations as expected.
Spot-Check Engagement: Use the report to validate campaign interactions without running more extensive analytics reports.
Investigate Support Requests: Recent Activity can help identify what actions a contact has taken when researching customer inquiries.
Questions? Contact our Support team at support@delivra.com