What does it mean when the sent log says "Message will be cross-post merged against these message IDs"?
What does it mean when the sent log says "Message will be cross-post merged against these message IDs"?
A campaign can be set up to send to more than one segment or category. It is possible for the same contact to be a member of one or all of those segments or categories. When the campaign is sent the system will dedupe contacts that appear in multiple segments.
This function is called cross post merging. Cross post merging is a system default that prevents contacts from receiving the same email more than once in a 24 hour period.
Whenever you see a cross post merge messages in a sent campaign log, it indicates that duplicate records were found and removed.
In the Audit Log that found on individual contact records you can view certain recent actions on the record in the system. One such action that is possible to be seen in the Audit Log would the the processing of an unsubscribe. In the "Updated Via" ...
Deleting segments (and categories) will not prevent you from viewing sent campaign reports. In the event that you delete a segment, you are deleting the grouping of contacts, you are not deleting contact records or campaigns sent to the deleted ...
No, there is no way to undo the sending of a campaign or recall sent emails or unopened emails. No ESPs have the capability to pull back emails that have been sent. Depending on how severe the error is, you could send a second "Oops" email if the ...
Easily copy a previously sent campaign using the Clone option by following the steps below. You will clone campaigns from the Campaigns dashboard. Click the advanced search icon located in the search box to open additional search filters: Select ...
You notice a typo or non-working link in your email after you've already sent it. What can be done about it? In our system it is possible to pause the sending of a mailing, but timing is critical. Depending on why the mailing needs to be paused, it's ...