What does undeliverable or submitted status mean in the SMS tracking statistics report?
What does undeliverable or submitted status mean in the SMS tracking statistics report?
When viewing the delivery status of SMS messages, there are a few status indicated:
Status Definitions
"Delivered" means that the message was delivered.
"Submitted" means that the SMS provider hasn't responded with a final acceptance / rejection response yet. This is similar to a soft bounce with email delivery.
"Undeliverable" means the text message could not be delivered. This is similar to a hard bounce with email delivery.
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Your Contacts dashboard is designed to provide statistics for contact status changes for the month as well as shortcuts to common tasks performed. Here you can view & search a listing of all contacts in the account, manage & add contact records, ...