Why did an account administrator receive an email despite not being a member of the category or segment?
There is a setting that allows account administrators to receive copies of regular email even though they do not belong to that specific category or segment.
To see if this is the case, click on Settings, User Management, then Account Administrators. You should see the "Email Copies of Regular Mailings" box has been checked. You will want to un-check this box and then hit Save.
Alternatively, you may want a secondary email to receive copies of regular emails without adding that email to every category or segment. To do this, you will need to add that email address as an account administrator. Choose the "Email Copy of Regular Mailings" which will allow a copy of the email to be sent to that recipient regardless if that contact is a member of any of those segments or categories.
While this new email address would be added as an account administrator, that person would not need to actually log in as a user.
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