Why did my email send right away if I selected a time in the future?

Why did my email send right away if I selected a time in the future?

When setting up a campaign, you selected the option to "Send all at the date and time specified", then set a date in the future as well as a time. But, the mailing sent now. Why did this happen?  

The most common cause of this issue is that the "Send Now" button was clicked instead of clicking the "Save" button. Be sure to click the appropriate button (Save) to save changes to your campaign. 

The image below shows the schedule page of the create a campaign workflow and the placement of the buttons on the page.

 

 

    • Related Articles

    • Send a campaign | Delivra Air

      This how-to article outlines the process of sending a campaign in the Delivra Air system. If you are not a Delivra Air user, please see this article for sending campaigns in the legacy system. Tip: Open the images included in this article in a new ...

    • Email Editor FAQs | Delivra Air

      In this article we have collected the questions that we've received regarding the migration to our Delivra Air platform. This listing will be kept up-to-date as information becomes available about features and processes coming in future releases. ...

    • Can I remove Send Time Optimization scheduling from a currently active mailing?

      You can negate Send Time Optimization by pausing the mailing and restarting it. Go into Analytics, Delivery statistics and click on the mailing ID. Click on Pause Mailing. You'll get this warning message. Click on Pause again The mailing will be ...

    • Set up an automated welcome email | Delivra Air

      What is a Welcome message? A welcome is an automated type of campaign that can be configured in your account. This type of email is sent automatically to new contacts when specified and is the first contact between you & a new subscriber. How are ...

    • Email Inbox Previews | Delivra Air

      All marketers are challenged with creating a consistent experience for subscribers despite them interacting with email multiple times a day on multiple devices. That's why we teamed up with Litmus to give you easy access to rendering previews across ...