Why hasn't my contacts counter changed even after I imported new contacts?
It takes around 24 hours for the counter at the top of the Contacts dashboard to update. If you want to make sure your contacts were added properly, you can:
- Check your Contact Import Status under Import History (if you imported a CSV).
- Scroll to the bottom of the contacts page and check the total contacts at the bottom right of the table:
- Spot check a few addresses you know are new additions.
- Create or test a relevant segment and view how many subscribers exist in that segment.
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