Manage Contacts
Manage tags & view subscriber lists
What is a tag? You can apply tags to your contact records to help you sort them into mailing lists. An individual contact may have an unlimited number of tags applied—allowing your email subscribers to be grouped in various ways that make sense to ...
How do I import a list of unsubscribed contacts to my account?
If you have previously used an email service provider like Delivra, we recommend that you migrate any email subscribers that opted-out of campaigns you sent through that system. This way, you're ensuring that you don't all of a sudden start emailing ...
Import your contact lists
Preparing your file Before we cover the process, let's talk about file preparation. The following are a few tips for a smooth import experience. Utilize a spreadsheet application to easily view and edit your data file. Organize each point of data ...
Changing the Status of Contacts
Sometimes, contacts need to be resubscribed due to an accidental unsubscribe or removed due to lack of engagement. In Delivra, you can change the status of contacts either manually or in bulk via an import: Manually Changing Contact Status You can ...
Viewing and Editing the Contact Profile
Efficiently managing contact profiles in Delivra is key to keeping information accurate and current. This guide provides step-by-step instructions for accessing, navigating, and updating contact profiles, so you can easily manage essential contact ...
Reviewing Past Imports (Import History)
Sometimes you may need to revisit previous imports, whether completed via FTP or CSV, to review your data updates or troubleshoot any issues. Delivra offers an Import History feature that provides a detailed summary of each upload Import History ...
Manually Adding a Single Contact
While most contacts are added through the CSV import process, Delivra also allows you to add individual contacts manually—perfect for adding just a few at a time. Air Legacy Air To manually create a new contact in Air, follow these steps from the All ...
Changing the Email Addresses for Contacts
Delivra uses the email address as the primary identifier of your contacts. This means that importing a new email address will cause a new contact to be created, but what if you need to update an existing contact (or multiple contacts) with a new ...
Importing Data to a Custom Table
When it comes to populating data to custom tables, you have options. Most often custom tables are populated via manual CSV imports, through an integration with another application, or via API. In this article we will cover the steps to import a CSV ...