FAQ
Understanding SMS and MMS Capabilities in Delivra
What are SMS and MMS? SMS (Short Message Service): SMS refers to standard text messages sent to mobile devices. These messages are typically limited to 160 characters and do not include images, videos, or other media. SMS is ideal for sending quick, ...
Can I create a SMS segment that evaluates data in two keywords?
Question Is it possible to create a segment to find contacts subscribed to two keywords or find contacts that are subscribed to one and not another? Answer SMS contacts are split into Code/Keyword combinations and are effectively totally separate ...
Can I customize the domain used for click tracking in SMS messages?
When you enter a URL in a SMS campaign, Delivra uses a link shortener to condense characters therefore lessening the impact on your message character count. See example in this image: By default, Delivra's link shortener will use "dlvra.me". This can ...
What standard messaging do I need to set up for my SMS program?
One of the first things to do after the keyword & short/long code configuration is complete for your account is to manage the default messaging for your program. These messages are sent to subscribers in various stages of opt-in and include messaging ...
Can I store custom data to SMS contact records?
Yes, you can! SMS contact records have a variety of fields available. You can use these fields to store custom data for dates, text, numbers, and more. View all SMS fields In the Contacts dashboard of your account, click "Configuration from the left ...