Manage your personal user settings

Manage your personal user settings

You can manage user settings to control your personal preferences for which alerts you receive from the system, what shortcuts you see within the system, and more.

To access your user settings, click on the user icon located in the top-right corner of your screen and select 'My Settings':



Click into each tab on the left to manage the settings within for Profile, Security, and Preferences.


Manage Profile

Manage information about yourself including name, mobile, picture, etc. 
Note: To test SMS campaigns, your administrator record must have a mobile number saved to your profile.



Login Security (multi-factor authentication)

Change your password and setup/reset multi-factor authentication for your login. Learn more about securing your login with multi-factor authentication here.



Preferences

Manage preferences for formatting when using the drag-and-drop editor and enable shortcuts throughout the system.



Reset your password

You can request a reset link to be sent to the email address you use to login to your account. You will find a 'Forgot password?' link on the login page.



How-To Steps
  1. Click the 'Forgot password?' link on the login page & enter your email address when prompted.
  2. Click the 'Continue' button.
  3. You should receive an email from 'Email Administrator' containing a link.
    If you do not receive an email, please contact support at 866-915-9465 or email support@delivra.com
  4. Click the rest link in the email. This will redirect to a screen where you will input a new password.
  5. Click 'Continue' to return to the login screen.
  6. Your password should now be reset, and you can use your new password to log in.

User Setting Notes

Regarding mobile numbers & devices:
  1. A mobile number must be saved to your user profile if you are using our SMS platform. Click the user icon (top-right corner) from your account homepage and select 'MySettings' to update your profile.
  2. Saving a mobile number to your profile will allow you to receive a text message with a one-time code to recover your login. Check the box in the 'Profile' tab to enable this security feature for your number.

FAQ

Can I control the format of pasted text?

Yes, you can control whether formatting is retained or stripped when text is pasted into the drag-and-drop editor. There is a default setting on the individual administrator profile to control this. When enabled, all formatting will be stripped from pasted text by default unless you utilize the paste text functions from the drag-and-drop text editor.
How-to enable this setting: Click on the user icon located in the top-right corner of your Delivra homepage and select "My Settings" > click "Preferences" tab on the left > find the "Formatting" section and check the box to "Strip text formatting when pasting from clipboard". Save your changes.

Can I control autosave function in the editor?

Yes, you can control whether the editor will autosave or not when you are editing content. When enabled, the system will autosave edits at 2 minute intervals.
How-to enable this setting: Click on the user icon located in the top-right corner of your Delivra homepage and select "My Settings" > click "Preferences" tab on the left > find the "Formatting" section and check/uncheck the box to "Autosave my drag-and-drop editor changes". Save your changes.

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