Social Follow FAQ

Social Follow FAQ

You can easily incorporate social follow buttons into your drag-and-drop emails, allowing your recipients to quickly go to your social media pages. The following are frequently asked questions about using social follow buttons in emails.

How do I insert Social Follow links into my content?

1. Drag the "Social Follow" element (left) into your design canvas (center).

2. Click on the new Social Follow row to open the editor on the right.

3. Use the social editor to customize the look and feel of of your buttons, and link each to your social pages.

See this help article for more details.

Which Facebook settings are necessary for social follow to work?

For Social Follow to work seamlessly, you must allow everyone to look you up using the email address you provided & you must allow other search engines to link to your timeline.  
To configure these settings, access the Privacy Settings and Tools page in Facebook, and review/update the settings in the “Who can look me up?” section.

Note: If the privacy settings are not properly configured, recipients will receive a “No results found” message when they click on the Follow link within your email content.

 

How do I set up the Follow link to display this page when the recipient clicks the Follow button?


How do I set up the Follow link to display my LinkedIn page?

  • The LinkedIn URL should be changed to the Public Profile URL that you specified for your LinkedIn page.  For example:  https:/www.linkedin.com/in/thisismypublicprofilepage
  • To set your Public Profile URL, click on the Manage Privacy & Settings link.  On the Privacy & Settings page, click on the Edit your public profile link. Your Public Profile URL is on the left side, and can be changed.
  • Note: Do not use the https prefix, instead simply use http.


Limitations

One unique social connection per account, meaning Facebook connection with only one Facebook page.

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