Accessibility Checker for Campaigns
Introduction
An accessible email is one that is designed to be easy to read and understand by everyone, including people with disabilities, and those using assistive technologies. It involves making sure that the content, structure, and design of the email are understandable regardless of a recipient's ability or the specific assistive technology they use.
As email marketers, we are in the business of reaching people and building relationships. There’s no downside to making sure your messaging is accessible to everyone.
Accessibility isn’t optional, it’s essential
Your audience includes people with a range of abilities. Accessibility checks ensure your emails are readable, understandable, and usable by everyone, including people with visual, auditory, motor, or cognitive differences.
As a marketer, you need to be compliant with international regulations like the Americans with Disabilities Act (ADA), Accessible Canada Act (ACA), and the European Accessibility Act (EAA).
EAA regulation is going into effect on June 28, 2025. Visit this article to learn more about what's changing.
Dos and don’ts of effective compliance
Making your emails accessible is more straightforward than you’d think. Here’s a quick cheat sheet of smart moves and common missteps so you can send with confidence and inclusivity.
Do…
- Avoid text-only CTA’s. They can be easily overlooked and are harder to interact with. Ensure the entire button area is fully clickable to improve accessibility and provide a more inclusive experience.
- Add alt text to images. Always include clear, descriptive alt text so screen readers can communicate your visual content. Keep it concise, and avoid redundancy if the image is already explained in text.
- Use proper heading hierarchy. Use headings (<h1>, <h2>, <h3>, etc.) in a logical order to guide users through your content. This helps screen readers and people scanning quickly to understand your structure.
- Label tables correctly. If you use tables, ensure they’re assigned correct roles and headers. Avoid using tables for layout when possible.
- Check contrast and font size. Ensure your text has enough contrast against the background and is large enough to read easily across devices.
- Declare your language. Specify the primary language of your email in the HTML. This helps screen readers deliver correct pronunciation and intonation.
- Test with accessibility tools. Use Delivra’s accessibility checks to catch issues before you hit send. The more proactive you are, the better your results.
- Embrace description. Alt text doesn’t have to be robotic or sparse. Aim to capture what’s in the image, prioritizing clarity, but don’t forget it can be descriptive too.
Don’t...
- Rely on color alone for meaning. Color-coded status updates or links without underlines? That can be confusing or invisible to colorblind users. Use patterns, labels, or icons for reinforcement.
- Forget keyboard users. Some recipients navigate with keyboards, not a mouse. Make sure links and interactive elements are accessible and clearly outlined.
- Skip semantic structure. Avoid using plain <div>s and <span>s for everything. Screen readers need meaningful HTML to interpret your message properly.
- Auto-play media or animations. Motion and sound can be distracting or even harmful for some users. If you include them, provide clear controls to pause or stop.
- Rely on images for all your content. Emails made entirely of images, or with text inside images, can’t be read by screen readers or accessibility tools. They also tend to land in spam!
- Assume accessibility is one-and-done. Accessibility is an ongoing effort, not a checkbox. Run checks regularly, especially when using new templates or design elements.
New Accessibility Checker in Campaigns
Delivra has built in Accessibility Checks—a smarter, easier way to create emails that are inclusive, compliant, and better for all. When building your campaign in Delivra, head over the the Preview step to run an Accessibility Check. Delivra will scan your email for potential red flags like:
- Missing or empty alt text
- Unassigned content type and language
- Missing table roles
- Broken heading hierarchies
You'll get an easy-to-read report immediately, with issues clearly labeled and ranked by severity, so you can prioritize like a pro. You can also check your history and download reports for team sharing or audits.
Adding Accessibility Checks to Your Account
Accessibility Checks use the credit system, just like rendering previews. You can use these credits however you’d like, and if you’re doing higher volume or more frequent checks, you can easily purchase additional credits. Email our Client Success team to learn more.
Related Articles
Progress Bars in Email Campaigns
The Progress Bar feature in Delivra brings a visually engaging way to display contact-specific progress toward a goal, directly within your email campaigns—no coding needed. Whether you're showcasing loyalty tier status, reward points, or program ...Triggered campaigns
Triggered campaigns help you deliver highly personalized experiences by sending automated emails based on specific actions your subscribers take or data stored in their contact profiles. Rather than sending one-size-fits-all emails, triggered ...Testing campaigns
Testing is an important part of the campaign process because it allows you to see what you built before you send it out. We collected the most commonly asked questions here about campaign testing. If you don't find the answer you're looking for, ...Multivariate campaigns
Multivariate is a type of campaign that you can send from Delivra. This type of campaign allows you to test email components, like the subject line or email design, to determine if changes impact recipient engagement with the campaign. You can create ...Regular campaigns
You can create a campaign using a guided workflow that requires only a few steps to complete. If you are not there already, navigate to your Campaigns dashboard to begin. Click the “Create Campaign” call to action button to launch the guided ...