Getting Started Docs
Contact Overview page
The Contact Overview page brings together the most important information about an individual contact into a single, organized view. Instead of navigating through multiple screens or tabs, you can quickly review a contact's profile, engagement ...
Sign In with Google
Delivra Air supports Sign In with Google, allowing users to access their account using their existing Google credentials. This option streamlines the login process by reducing the number of usernames and passwords users need to manage while ...
Transitioning from Legacy to Delivra Air: What to Expect
Moving to Delivra Air brings a more streamlined, modern experience without losing access to your data or disrupting your current workflows. This guide highlights what you can expect when switching from our Legacy platform to Delivra Air, focusing on ...
Optimizing Your Email Templates For Air
We prepared this checklist to support your migration to Delivra's Air platform. These email template tips will make your experience seamless, allowing you to be sending your emails from Air quickly. We recommend checking these items in the Air ...
Finish setting up your account
While your Delivra account has been created with default and known information about your company, there are account settings that you may wish to setup or edit to ensure your account is ready to send. Manage contact data fields Manage footers Manage ...
First time login process
This article outlines what to expect when you login for the first time. In short, you will need to complete three steps: create a password, setup multi-factor authentication to secure your credentials, and accept our terms of service. Set a password ...
New to Delivra? Start Here
We created this Quickstart checklist to provide everything you need to get started. Following the order of tasks in this guide will support an ideal experience & will help you get the most value out of our platform in the fastest time possible. Work ...
Authenticate your email domain (DKIM, DMARC, SPF)
Email authentication is essential for ensuring that your marketing messages are delivered safely and reliably to your subscribers’ inboxes. By setting up SPF, DKIM, and DMARC records, you prove to receiving servers that your emails are authorized by ...
Product Glossary
Understanding the terms used throughout the platform is essential for navigating and using features effectively. This guide breaks down commonly used terms across different areas of the product, providing quick definitions and helpful context. You’ll ...
Join a training webinar
We recommend that all user's of Delivra's system attend a live Jump Start webinar to learn the basics of our platform. This webinar is offered weekly on Tuesdays @ 2:00pm ET. Sign up for an upcoming webinar here. After completion of Jump Start, a ...
Add Delivra’s tracking code to your website
Add our clickstream tracking code to your website to track the activity of anonymous and known visitors. Known visitors are identified when they click through from a sent campaign to your website, and you can use their browse activity in ...
Sync your CRM data
We provide a variety of ways for you to sync your CRM data to Delivra. Regardless of the method you choose, we recommend you send as much data as possible to Delivra so you have more flexibility in targeting your contacts. You can: Manually upload ...