Using Stop or Help in SMS
The STOP or HELP function in SMS campaigns will appear in the message by default. It does count toward your overall character limit. That is why you want to keep your keywords short and concise.
To see how many characters are being used by STOP or HELP functions, click on Contacts, then Configuration. Click on the toggle to switch to SMS. then Text Messaging. The numbers identify how many characters are left after the default wording is used.
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