FAQ/Troubleshooting
Navigating Common Design Challenges in Outlook Emails
Common Outlook Email Design Issues (and How to Fix Them) Creating engaging, on-brand email designs is an essential part of successful marketing—but Outlook can make things a bit more challenging. Thanks to its unique rendering engine, emails that ...
How do I copy a section of my email design?
What Does Duplicate Row Do? The Duplicate Row function creates an exact copy of a selected row—including all cells, content, and formatting. It’s ideal for extending newsletters, cloning article layouts, or building out sections with the same ...
What is "Reporting" (seen when creating a hyperlink)?
In the email editor the hyperlink tool offers the ability to assign a name to a link that will be seen in your click reporting, seen in the image below: Link naming is an optional (but recommended!) step of creating a hyperlink in the editor. When ...
Why does my forwarded email not render properly?
Why Does My Email Look Different When I Forward It? You sent a beautiful email campaign, but when you forwarded it to a co-worker or another address you manage, the design looked... off. Columns collapsed, fonts changed, or entire sections ...
Why are images flushing to one side on iPhones?
Fixing Image Alignment Issues on iPhone Email Previews If you've tested an email and noticed that images appear shifted to one side when viewed on an iPhone, you're not alone. This is a common display issue that’s often linked to image maps—even if ...